Peterson Health strives to apply fair and equitable billing and collection practices to all who seek our services. While we work to maintain good financial practices, we also measure our success in community goodwill and patient satisfaction. We aim to provide our patients with financial well-being to care for their emotional, mental, and physical well-being.

At Peterson Health, we offer a range of services to ensure you are well-informed and supported. We can help you understand what to expect before your visit, provide information about insurance and billing, and explain our financial assistance policy.

Our dedicated team of Customer Service and Financial Counseling representatives is always available to provide you with the assistance you need. If you have questions about your bill, would like to set up a payment plan or request a financial assistance application, learn how to apply for Medicaid, or would like a price estimate for an upcoming procedure, please contact a Customer Service Representative or Financial Counselor.

Many forms and information are available in the downloads section of this page.

Customer Service Representatives are available from 8 a.m. to 4:30 p.m. Monday through Friday.
Phone: (830) 258-7423
Email: FinancialAid@PetersonHealth.com

Customer Service Representatives can also meet at the Main Hospital in the Admissions area next to Cashier.