Patients & Visitors

Patient Financial Services

Peterson Regional Medical Center strives to apply fair and equitable billing and collection practices to all who seek our services. While we work to maintain good financial practices, we also measure our success in community goodwill and patient satisfaction.

Our staff is here to help you. We can assist you with what to expect before you arrive for a visit, provide information about insurance and billing and our financial assistance policy.

If you need additional assistance, representatives in Customer Service and Financial Counseling are here to help you.

If you have questions about your bill, to set up a payment plan or to request a financial assistance application, how to apply for Medicaid, or would like a price estimate for upcoming procedure please contact a Customer Service Representative/Financial Counselor.

Many forms and information is available in the downloads section of this page.

Customer Service Representatives are available from 8 a.m. to 4:30 p.m. Monday through Friday.
Local: (830) 258-7423

Customer Service Representatives also are available to meet at the Main Hospital in the Admissions area next to Cashier

What patients say about Peterson Health