HOSPICE
Coordination Note Types		 Send to PointCare Include in Medical Record Allow Selection in PointCare Note is Routed to this Office User Meaning of the Note
ADVANCE BENEFICIARY NOTICE (HHABN) ü ü ü   Documents that a copy of the ABN was explained to the patient and left in the home. 
AUTHORIZATION DENIED       Hospice CM, Billing Director Identifies authorizations that have been denied
AUTHORIZATION INFORMATION ü       When the Auth Department needs assistance from the branch obtaining Authorization Information
Admission IDG Team Collaboration ü ü ü Hospice CM  
BILLER NOTIFICATION     ü Hospice Billing Specialist Ancillary Information provided to the billing department 
Case Communication ü ü ü   Document Patient/Caregiver contact
Case Conference ü ü ü   Document Clinician/Manager discussion regarding patient
Clinical Exception ü ü ü   Auto generated note
CLINICAL ü ü ü   Field clinicians needing to document clinical information about the patient. 
CLINICAL COMMENT HOSPICE INTAKE ü ü     The intake department will enter this at the time of receiving the referral.  This alerts the clinical office staff of upcoming referrals
DELIVER/USE UNLISTED SUPPLY     ü   If you deliver or use supplies not listed in the supply database.  This will notify the office that the patient needs to be charged for that supply.
DEMOGRAPHIC CHANGE REQUEST     ü Hos Medical Records  Request changes to the patient's demographics (address, phone number, driving directions, etc…) Most often used by the field staff to notify the office.
HOSPICE VERBAL CERTIFICATION FOR MEDICAL DIRECTOR ü ü ü    Used in creating the Hospice Certificate of Terminal Illness Order (CTI)
HOSPICE VERBAL CERTIFICATION FOR PRIMARY PHYSICIAN ü ü ü   Used in creating the Hospice Certificate of Terminal Illness Order (CTI)
INTAKE ü ü ü Hospice Inake Notification that appears on Intake's workflow. Often used when a referral is in pending status
LATE VISIT DOCUMENTATION ü ü ü Hospice PSC Reason and description of late visit documentation on a patient
MEDICATION INTERACTION ü ü ü Hospice Quality Created automatically when a Medication Interaction is identified in PointCare or HCHB.
MISSED VISIT NOTIFICATION   ü ü Hospice PSC Automatically generated when a missed visit is documented
NARRATIVE ü ü ü   Summary notation of the clinical visit with the patient.  Offers a place to document data that was not captured in another section of the visit. 
NON-ADMIT DETAILS     ü Hospice Director Documents the reason a patient was Non Admitted - completed when a patient is non-admitted from the office or an admision visit
ON CALL     ü Hospice CM Used by On Call staff to document about patient's specific info over the weekend or after hours.  Run On Call coordination note report
ORDER UNLISTED SUPPLY     ü Hospice CM If you need to order an unlisted supply for this patient. (Unlisted supplies are supplies not on the supply table)
PAYOR SOURCE CHANGE REQUEST     ü Authorization, Hospice Payor Specialist Documents information regarding a payor source change request.
POINTCARE VISIT ALERT ü   ü   Displays under the patients name on the rolling calendar in PointCare. Used to display pertinent information pertaining to the patient.  This alert must be opened and read before the clinicial can start the visit. This alert applies to all visits no matter what discipline
REQUEST TO ADD NEW FACILITY     ü   When a Facility is not listed in HCHB and needs to be added to the facility table.
REQUEST TO ADD NEW PHYSICIAN     ü   When a Physician is not listed in HCHB and needs to be added to the physician  table.
SCHEDULER NOTIFICATION     ü   Field staff can use this note type to communicate with the Scheduler.
SNAPSHOT  (By discipine) ü ü ü   Displays under the patients name on the rolling calendar in PointCare. Used to display pertinent information pertaining to the patient.  This alert must be opened and read before the clinicial can start the visit. This alert applies to only a specific discipline.  (SN, CH, MSW, PT, ST. OT)
VISIT TIME CHANGE REQUEST     ü Hospice PSC Scheduler Request to change the time on a visit
VISIT TIME EXCEPTION ü   ü   Automatically generated when either the minimum in home time is not reached or the maximum in home time is exceeded. This note type will generate Workflow
VOLUNTEER DOCUMENTATION   ü     Information documented by the Volunteer Coordinator
VOLUNTEER REFERRAL FORM ü ü ü Volunteer Coordinator Informs the Volunteer Coordinator that volunteer services are being requested for this patient