At Peterson Health, our mission is to deliver exceptional, compassionate, patient-centered care to the communities we serve. To fulfill our mission, our daily behaviors and activities must support our strategic initiatives: team, exceptional care, growth, stewardship and sustainability, and a healthy community.
To further support our mission, we must ensure that we are consistently acting within ethical and legal standards. As part of our commitment to compliance, we strive to foster and maintain a culture of compliance, taking steps to prevent, detect, and respond to compliance concerns of any nature. Peterson Health is fully committed to compliance with all applicable laws and ethical standards. We believe that all members of our team should work collaboratively and respectfully to monitor and address each other’s performance and to provide input into the team’s work and decisions, regardless of tenure or position. The decisions we make and our treatment of patients, families, staff, volunteers, and visitors will be in keeping with our passion and purpose. Our standards, therefore, apply to our interactions with patients, physicians, payers, vendors, consultants, and each other.
Peterson Health has established a Compliance Program, which includes the Code of Conduct, to further these principles. The Compliance Program outlines specific laws, as well as Peterson Health’s policies and expectations. However, please remember that no written program or policy can cover all circumstances.
If you have any questions about Peterson Health’s Compliance Program, you should contact our Compliance Officer at 830-258-7343. Alternatively, you can anonymously contact our Compliance Hotline by calling 844-868-4852. You are encouraged to ask questions and to report violations of the Compliance Program.
