Call F-I-R-S-T: Family Initiated Rapid Response Screening Team
Peterson Health is dedicated to providing the best care to our patients. We recognize that family members and loved ones sometimes are able to recognize very subtle but meaningful changes in a patient’s condition. This is why we have Call FIRST.
Call FIRST gives families a way to call help to the bedside if there is a change in their loved one’s condition that is concerning.
Call FIRST should NOT be used for routine care issues, questions, or complaint. Call FIRST SHOULD be used when there is a sudden change or deterioration in the patient’s condition.
How to call FIRST:
- Dial “0” from the patient’s room and say you are making a Call FIRST
- The operator will immediately activate a rapid response team made up of trained health care professionals to the patient’s room.
- The team will assess the situation and additional clinical support will be called if needed.
You are our partners in caring for your loved one and we offer Call FIRST to help provide the best care when it is needed the most.